Store Manager

La-Z-Boy•Torrance, CA

14d•$70,000 - $105,000

About The Position

The Store Manager is a dynamic sales leader responsible for personal sales, store sales goals, leading and developing a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. The role contributes to store success and company growth and is held to high standards of ethics, integrity, and professionalism. The manager drives store and individual sales performance, coaches and motivates the sales team, champions La-Z-Boy’s selling process and in-home design program, and supports sales promotions and store operations. The position also addresses customer concerns, collaborates with support teams and leadership, ensures systems and administrative procedures are followed, and maintains showroom cleanliness and brand visual standards. Total compensation is listed as $70,000–$105,000 per year, inclusive of base pay, commission, and bonus. Base pay is $70,304 per year. Commission is uncapped: 3% on La-Z-Boy Design Sales and 2% on other sales. A monthly bonus opportunity of up to $1,500 is available based on defined group sales goals. The position is listed as 40 hours per week.

Requirements

1–3 years of sales or retail experience.
Strong communication, leadership, and customer service skills.
Goal-oriented, with strong business and financial understanding.
Ability to work evenings, weekends, and holidays based on business needs.
Ability to lift up to 50 pounds and stand for extended periods.
Must pass background and drug screening.

Nice To Haves

Retail sales management experience.

Responsibilities

Drive store and individual sales goals and performance.
Coach, train, and motivate the sales team.
Champion the La-Z-Boy selling process and in-home design program.
Recognize top talent.
Deliver an exceptional, branded customer experience.
Support sales events, promotions, and store operations.
Address customer concerns and help maintain a clean, professional showroom.
Partner with leadership to improve sales and operational results.
Resolve customer concerns and other issues that may interfere with efficient sales operations.
Support planning and execution of sales promotions and events.
Collaborate with support teams to ensure flawless execution of operational excellence.
Ensure proper execution of existing and new systems and administrative procedures.
Uphold store brand visual standards by ensuring cleanliness in employee and customer areas.

Benefits

Health insurance through Blue Cross/Blue Shield.
In-network prescription coverage through Optum.
Dental and vision insurance.
Paid vacation and paid time off.
401(k) with company match, with match up to 6% described in the employee benefits information.
Disability insurance.
Life insurance and accidental death and dismemberment insurance.
Paid bonding leave.
Paid training.
Health Savings Account.
Tuition reimbursement of up to $5,250 per calendar year.
Employee Assistance Program, including counseling sessions and financial and legal resources.
9–11 paid holidays each year.
Two weeks of prorated vacation as a new hire.
Personal time for non-exempt employees or state-mandated sick time.