Retail Store Manager | West Towne

Lovisa • Madison, WI

4d

About The Position

Lovisa is seeking a fashion-focused Store Manager to lead and develop a team, deliver sales results, and create a vibrant, customer-focused store environment. The role includes coaching team members, achieving sales targets and KPIs, managing daily store operations and stock presentation, maintaining visual merchandising standards, and fostering a strong team culture aligned with Lovisa’s commitments. The position offers hands-on training and opportunities for career growth within a rapidly growing global fashion jewellery brand.

Requirements

• Be a confident and enthusiastic leader who loves fashion.
• Have the ability to coach, inspire, and motivate a team.
• Be confident managing operations and driving results.
• Bring a customer-first mindset and work to create memorable in-store experiences.
• Thrive on achieving sales targets and creating an engaging store atmosphere.

Responsibilities

• Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
• Drive store performance by achieving sales targets and KPIs while maintaining a fun and energetic store atmosphere.
• Lead day-to-day operations and ensure stock is well-managed and presented in line with the brand.
• Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connection.
• Provide ongoing development and training to improve the team’s skills and confidence.
• Maintain visual excellence through engaging merchandising that showcases jewellery trends and captures customer attention.

Benefits

• Career growth opportunities, including potential international pathways.
• A paid day off on the employee’s birthday.
• Discounts on Lovisa jewellery.
• Access to exclusive competitions and rewards recognising employee work.
• Hands-on training in retail, customer service, and ear and body piercing.
• A fun, collaborative, and supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed