Store Manager, Eastwood Towne Center

KnitWell Group • Lansing, MI

9d • Onsite

About The Position

As Store Manager at Soma, you lead the team, build community connections, and shape a seamless customer experience. You foster a welcoming environment for associates and customers, creating memorable, personalized experiences that reflect the company’s culture of hospitality. The role is accountable for driving store performance while coaching and developing a successful team.

You define a vision and strategy centered on customer experience, operational excellence, and business results. You own the store’s financial performance, manage payroll and schedules, and work to achieve sales goals. You maintain an inspiring store environment that reflects brand standards, communicate brand priorities and initiatives, ensure compliance with company policies and practices, and build community connections through sponsored events, philanthropy, and other initiatives.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• At least 5 years of retail management experience, including 2 years in a Store Manager position.
• Flexible availability, including nights, weekends, and holidays.
• Demonstrated ownership mindset and ability to lead by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style with an investment in developing talent.
• Strong business acumen and ability to drive results through reporting analysis and strategic planning.
• Action-oriented ability to organize, delegate, and prioritize assignments to meet deadlines.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Communicate expectations, provide guidance and feedback, and empower the team.
• Use store reporting to create action plans that improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed