Store Manager, Eastwood Towne Center

Knitwell Group • Lansing, MI

18h • Onsite

About The Position

As Store Manager at Soma, you lead the team, build community connections, and shape a seamless customer experience. You foster a welcoming environment for associates and customers, creating memorable, personalized experiences that reflect the company’s culture of hospitality. The role is accountable for driving store performance while coaching and developing a successful team, and for elevating the customer experience.

You define a vision and strategy for a customer-centered culture, operational excellence, and business results. You hire, develop, and coach the retail team; oversee the store’s financial performance, payroll, and schedules; and work toward sales goals. You communicate expectations, provide guidance and feedback, use reporting to develop action plans, maintain brand standards, share company priorities, ensure compliance, and build community connections through sponsored events, philanthropy, and other initiatives.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• At least 5 years of retail management experience, including 2 years in a Store Manager position.
• Flexible availability, including nights, weekends, and holidays.
• Ownership mindset and leads by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.
• Strong business acumen and ability to drive results through reporting analysis and strategic planning.
• Action-oriented ability to organize, delegate, and prioritize assignments to meet deadlines.
• Ability to bend, reach, stretch for products, maneuver around the sales floor and stockroom, operate the register, and lift or carry up to 50 pounds.

Responsibilities

• Define a vision and strategy to prioritize a customer-centered culture, operational excellence, and business results.
• Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of store financial performance, manage payroll and schedules, and achieve sales goals.
• Communicate expectations, provide guidance and feedback, and empower the team.
• Use store reporting to create action plans that improve metrics and support effective business operations.
• Maintain a visually inspiring store environment that reflects brand standards.
• Share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with policies, guidelines, and business practices.
• Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed