Store Manager - Arrowhead Towne Center
About The Position
The Store Manager leads a Pandora retail store, immerses themselves in the brand, culture, and products, and takes pride in delivering exceptional customer experiences. The role includes spending time on the sales floor, engaging with customers, driving sales, and coaching and managing Assistant Store Managers, Sales Leads, and Sales Associates. The Store Manager oversees sales performance, talent development, visual merchandising, and store operations while helping create lasting connections with customers and build brand loyalty. Applicants must complete an assessment emailed after submitting an application.
Requirements
- At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
- Strong written and verbal communication skills.
- Ability to connect with people at all levels of the organization and engage an audience.
- Business acumen and analytical thinking, with the ability to deliver positive results.
- Skills in recruiting, retaining, and developing teams, including succession planning and internal mobility.
- Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
- At least 18 years of age and able to provide proof of identity and eligibility to work.
- Ability to work a flexible schedule that includes nights, weekends, and holidays.
- Ability to stand for extended periods, lift more than 50 pounds, and arrive at work on time.
Responsibilities
- Engage with customers on the sales floor and work with the team to drive sales.
- Coach and manage Assistant Store Managers, Sales Leads, and Sales Associates.
- Exceed individual and store sales goals by building genuine connections with customers.
- Achieve commercial targets and key performance indicators (KPIs).
- Deliver memorable shopping experiences through product knowledge and brand loyalty.
- Coach and inspire the sales team, promote accountability, and provide real-time feedback and guidance to help team members achieve KPI goals.
- Build lasting customer connections beyond transactions.
- Recruit talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads.
- Partner with the Divisional Sales Manager and Human Resource team to identify and resolve performance issues and policy violations.
- Implement visual merchandising directives, maintain efficient operational processes, and support continuous talent development.
- Perform other duties as assigned.
Benefits
- Base salary plus bonus compensation
- 401(k) plan
- Medical insurance
- Dental insurance
- Vision insurance
- Short- and long-term disability coverage
- Basic life and AD&D insurance
- Anniversary gift cards
- Product discounts
- Learning and development programs
- Continuous feedback
- LinkedIn Learning
- Tuition reimbursement
- Paid time off, including vacation, personal, sick, birthday, and celebration days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
