Seasonal Holiday Retail Assistant Manager- Arrowhead Towne Center

Cherry Hill Programs • Glendale, AZ

3d

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager and help lead a team creating holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and memorable Santa visits and guest experiences.

Responsibilities include preparing the operation for opening, supporting hiring, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures. The Assistant Local Manager captures photos, helps guests select souvenirs, resolves customer concerns, reinforces management procedures, troubleshoots technical issues, and assists the Local Manager with administrative tasks. Photography experience is not required.

This role requires attendance at pre-season training and availability for at least 20 hours per week or as needed. The schedule is flexible but may include evenings, weekends, holidays, and peak retail periods. The work involves cash handling and sales transactions, lifting and carrying equipment weighing 10–25 pounds, and standing for prolonged periods.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same day pay options for early access to your paycheck.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed