Store Manager Unassigned

Walgreens•Rochester Hills, MI

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a permanent Store Manager assignment. Under the direction of a Store Manager, the employee learns to lead full-store operations across the front end and pharmacy, completes the required development program and certifications, and demonstrates readiness and proficiency in the learning objectives. The position involves shadowing or assisting Store Managers, completing assigned rotations at area stores, following development plans, and building knowledge of Walgreens’ retail, pharmacy, management, compliance, and technology systems. The role may require pharmacy technician registration or licensure under applicable state law and PTCB certification as required by the state. The employee supports customer experience, store operations, merchandising, inventory and asset protection, business performance, planning, people management, and communications. Responsibilities span both the front end and pharmacy, including learning to supervise team members, uphold applicable laws and company procedures, analyze performance information, and contribute to plans that improve customer service and business results. The position requires flexibility to work extended days, evenings, and weekends, willingness to accept a Store Manager assignment if offered, and willingness to transfer among Walgreens retail locations within the hiring area. The stated salary range is $24.04 to $43.27 per hour. The actual offer depends on factors including geography, skills and abilities, education, and experience. The role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail locations within the same hiring area.

Nice To Haves

PTCB certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store or Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in ongoing growth discussions with Store Managers and District Managers; demonstrate readiness for permanent assignment.
Learn and implement compliance standard operating procedures across front-end and pharmacy operations, and gain knowledge of the company’s computer, technology, and software systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification where required.
Engage customers and patients, offer assistance, resolve complaints, answer questions, and model customer-service best practices.
Monitor customer service and support coaching, training, and improvement plans for the front end and pharmacy.
Shadow the Store Manager and develop proficiency supervising store operations and team members, including exposure to opening, closing, shift changes, and task delegation.
Learn to supervise merchandising activities, including sets, resets, revisions, displays, promotional space, pricing, signage, and seasonal execution.
Support asset protection, monitor loss-prevention programs and systems, learn to respond to electronic surveillance, and help maintain price accuracy.
Learn to analyze inventory trends and supervise inventory processes, including receiving, counting, ordering, pricing, returning, stocking, and transferring merchandise.
Support compliant store operations, including compliance with laws and regulations governing alcohol, tobacco, fresh food, and pharmacy products.
Promote team-member safety and well-being, use the Security Operations Center effectively, follow company policies, maintain respectful relationships, and complete special assignments.
Learn to analyze store and pharmacy financial and performance data; develop action plans to increase sales, control costs, improve results, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss action plans with the Store Manager and District Manager.
Work with pharmacy leaders to analyze pharmacy performance indicators and enhance pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes and to plan, implement, execute, and review initiatives that grow front-end and pharmacy business.
Learn people-management practices, including training and coaching on procedures, using HR and people-management systems, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in leveraging team members’ strengths and skills to improve engagement, solve problems, and adapt to store challenges.
Shadow the Store Manager in critical communications and learn practices for giving and receiving feedback, soliciting input, answering questions, and maintaining open communication.
Assist the Store Manager and/or District Manager with planning and attending community events and facilitate discussions about operational and engagement metrics.