Urban Outfitters Store Manager

Urban Outfitters•Las Vegas, NV

5d•Onsite

About The Position

The Store Manager leads sales using an omni-channel approach to the retail experience. The role is focused on creating an engaging and inspiring environment for customers while developing the team and fostering a culture of excellence, creativity, collaboration, innovation, and trust. The position is located at 3200 Las Vegas Blvd, Las Vegas, Nevada, 89109.

Requirements

Passion for the UO brand.
At least 5 years of store leadership experience.
Proven record of hiring and developing talent.
Strong understanding of the merchant process and its business impact.
Experience in coaching, counseling, and conflict resolution.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the Urban Outfitters brand and company values, partnering with the Visual Merchandising Manager and Leadership Team to create an engaging visual experience for UO customers.
Lead and support the team in elevating the store experience through omni-channel capabilities, merchandising, and display.
Create a welcoming and inclusive environment and deliver genuine, engaging, efficient, and personalized customer experiences; use customer feedback and team insights to improve interactions.
Build succession plans to retain and develop a diverse team, and recruit and interview candidates to expand the store’s talent network.
Provide timely, specific employee feedback; support onboarding, equitable development paths, accountability, and employee engagement.
Inspire teams through empowerment, creativity, empathy, and shared purpose, tailoring communication to individuals and their strengths.
Oversee and collaborate with partners on daily operating procedures, including assessing scheduling accuracy and payroll management compliance.
Assess business and product sell-through to identify successes and opportunities, and guide the team in making strategic, creative, business-impacting decisions.
Lead execution of store visual priorities and translate Home Office visual direction into store structure, displays, merchandising, and outfitting.
Maintain safety standards, inventory accuracy, and product-loss reduction, and uphold company policies and procedures to support store profitability.
Promote inclusion by representing and amplifying all voices and advocating for different perspectives.
Use emotional intelligence and team insights to improve interactions and build a consistent store environment.
Foster communication and teamwork to balance customer engagement, operational tasks, and visual priorities; ensure important company information reaches all levels of the team.
Protect development time with direct reports, set goals, and deliver feedback to support personal growth.
Share store and departmental insights about the customer experience with the District Manager and Home Office partners, and contribute store-specific scenarios and ideas in company and district forums.