Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Boston, MA

5d•Onsite

About The Position

In collaboration with the store team, the Visual Merchandising Manager supports store operations with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for customers. The role represents the Urban Outfitters brand, helps develop and lead the team, manages visual direction from planning through execution, and supports business operations and communication to achieve store objectives.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand and partner with the Display Artist and Department Managers to create an engaging visual experience for Urban Outfitters customers.
Deliver engaging, personalized, and efficient customer experiences; contribute ideas for customer experience, in-store creative marketing, merchandising, activations, sales, and store presentation.
Support recruiting, hiring, mentoring, and training department and display candidates, and maintain responsibility for personal development and professional growth.
Set clear objectives and coach team members on store processes, business analysis, merchandise placement, standards, and visual display.
Motivate and empower the team, tailoring motivation to individuals and leveraging team strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business, identify department and store-wide opportunities, and take measurable visual risks to maximize sales and customer impact.
Drive shipment and omni processes that prioritize getting product to customers; plan execution and recovery of sell-through and markdowns.
Participate in daily operating processes, including payroll management, and adapt zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork toward store objectives and a shared vision.
Stay current on interoffice communications, ensure important company information reaches all team levels, and provide global product and visual feedback to the Store Manager and District Manager.