Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Seattle, WA

1d•Onsite

About The Position

The Visual Merchandising Manager supports store operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for Urban Outfitters customers. The role represents the brand and partners with the Display Artist and Department Managers to create an engaging store experience and support sales. The manager leads and develops department and display team members, sets expectations through coaching, and oversees visual direction and merchandising from planning through execution. The position assesses store performance, identifies opportunities, supports shipment and omnichannel processes, and adapts payroll, zoning, and visual support to business needs. It also upholds safety, inventory accuracy, loss-prevention, and company-policy standards. The role communicates product knowledge, trends, visual priorities, and brand messaging to the team, and coordinates with store leadership and the Display Artist to complete store objectives. The position is based at 1507 5th Ave, Seattle, Washington.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the Urban Outfitters brand and partner with the Display Artist and Department Managers to create an engaging visual experience.
Deliver customer experiences that are personalized, engaging, and efficient.
Support creative marketing, merchandising, activations, and store-team initiatives that drive sales and improve the store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to succession planning.
Coach team members on store processes, business analysis, merchandise placement, standards, and visual display.
Set clear objectives and expectations, and motivate team members by drawing on individual and team strengths.
Manage the visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store performance and identify department and global opportunities; make measured visual decisions to maximize sales and customer impact.
Drive shipment and omnichannel processes to prioritize product delivery to customers, and plan execution and recovery of sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on store objectives.
Stay current with interoffice communication, ensure important company information reaches the team, and provide product and visual feedback to the Store Manager and District Manager.