Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Chicago, IL

5d•Onsite

About The Position

The Visual Merchandising Manager collaborates with the store team to support store operations, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers to develop engaging store experiences, support sales, and align store execution with company expectations.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Responsibilities

Represent the brand in a manner that reflects company values and partner with the Display Artist and Department Managers to create an engaging visual experience for Urban Outfitters customers.
Deliver customer experiences that are engaging, personalized, and efficient.
Develop customer experience, in-store creative marketing, merchandising, and activations to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, while maintaining ownership of personal development and professional growth.
Set clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, and visual display.
Inspire the team through shared purpose, creativity, and empowerment, tailoring motivation to individuals and leveraging team strengths.
Manage the visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business, identify department and global opportunities, and take measured visual risks to maximize sales and improve customer experience.
Drive effective shipment and omnichannel processes, prioritize product delivery to customers, and plan execution and recovery of sell-through and markdowns.
Participate in daily operations, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team and customers.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on store objectives and execute a shared vision.
Stay current with interoffice communications, ensure important company information reaches all team levels, and provide global product and visual feedback to the Store Manager and District Manager.