Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Chicago, IL

4d•Onsite

About The Position

The Visual Merchandising Manager supports store operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers to create engaging customer experiences and drive sales. It leads visual planning and execution, supports team development, and contributes to the store’s business, operational, and communication priorities.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the Urban Outfitters brand and partner with the Display Artist and Department Managers to create an engaging visual experience.
Deliver customer experiences that are engaging, personalized, and efficient, and support in-store creative marketing, merchandising, activations, sales, and the store environment.
Support recruiting, hiring, mentoring, and training of department and display candidates, and contribute to bench and succession planning.
Coach team members on store processes, business analysis, merchandise placement and standards, and visual display; set clear objectives and expectations.
Inspire and motivate the team, tailoring support to individuals and leveraging team strengths.
Manage the visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business and identify department and store-wide opportunities; take measurable visual risks to maximize sales and customer impact.
Drive shipment and omnichannel processes to prioritize product delivery to customers, and plan execution and recovery for sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings and customer interactions.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork and execute store objectives.
Stay current with interoffice communications, distribute important company information throughout the team, and provide product and visual feedback to the Store Manager and District Manager.