Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Seattle, WA

3d•$34 - $34•Onsite

About The Position

The Visual Merchandising Manager collaborates with the store team to support store operations, emphasizing merchandising and display to create an inspiring, dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers on visual presentation, customer experience, store creativity, and sales-driving initiatives. The manager supports recruiting, hiring, mentoring, and training department and display candidates, while coaching team members on store processes, business analysis, merchandise placement, standards, and visual display. The role manages visual direction from planning through execution, assesses store performance using company reporting tools, oversees shipment and omnichannel processes, and contributes to daily operations including payroll management and adapting zones and visual support to business needs. The position also facilitates communication about product knowledge, trends, visual priorities, and brand messaging; coordinates with store leadership and the Display Artist; and shares product and visual feedback with store and district leadership. The role is based at 1507 5th Ave, Seattle, Washington.

Requirements

Passion for the UO brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
Proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand in a way that reflects company values and partner with the Display Artist and Department Managers to create an engaging visual experience for UO customers.
Deliver customer experiences that are engaging, personalized, and efficient.
Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to bench and succession planning.
Maintain ownership of personal development and professional growth.
Set clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, and visual display.
Inspire and empower the team, tailoring motivation to individuals and leveraging team strengths.
Manage the visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business and identify department and global opportunities; take measurable visual risks to maximize sales and customer impact.
Drive shipment and omnichannel processes to prioritize product delivery to customers, and plan execution and recovery for sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Adhere to safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team and customer interactions.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork toward store objectives.
Demonstrate adaptability to support change and execute a shared vision.
Stay current with interoffice communication and ensure important company information reaches all levels of the team.
Provide global product and visual feedback to the Store Manager and District Manager.