Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Boston, MA

7d•$25 - $26•Onsite

About The Position

The Visual Merchandising Manager collaborates with the store team to support store operations, with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for customers. The role represents the UO brand and partners with the Display Artist and Department Managers to deliver an engaging customer experience and compelling store environment. The manager leads and develops team members, oversees visual merchandising from planning through execution, and uses business reporting to identify opportunities and drive sales. The position also supports shipment and omni processes, payroll management, store safety and inventory accuracy, and communication of product knowledge, trends, visual priorities, and brand messaging. The role is based at the S. Market St. Faneuil Hall Marketplace store in Boston, Massachusetts.

Requirements

Passion for the UO brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand in a manner that reflects company values and partner with the Display Artist and Department Managers to create an engaging visual experience.
Deliver engaging, personalized, and efficient customer experiences.
Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, and take ownership of personal development and professional growth.
Set objectives and expectations, and coach team members on store processes, business analysis, merchandise placement and standards, and visual display.
Motivate and empower the team while tailoring approaches to individuals and leveraging team strengths.
Manage the visual direction of display and merchandising from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business and identify department and global opportunities; take measurable visual risks to maximize sales and customer impact.
Drive shipment and omni processes, prioritize product delivery to customers, and plan execution and recovery of sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and comply with company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team and customer interactions.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork toward store objectives.
Demonstrate adaptability and help the team execute a shared vision.
Stay current with interoffice communications, ensure important company information reaches all team levels, and provide global product and visual feedback to the Store Manager and District Manager.