Store Manager

GEORGICA PINE CLOTHIERS•Darien, CT

About The Position

J.McLaughlin is seeking a highly motivated, results-driven Store Manager for a retail store. The manager leads the team to achieve business goals while upholding company ideals and standards, and serves as a brand ambassador for the American Sportswear and Accessories brand. The role is responsible for all aspects of the business, including sales, customer service, visual merchandising, team development, staffing, and operations. Store Managers build relationships with new and existing customers and their communities, deliver personalized service, and create a distinctive shopping experience.

Requirements

Strong management and leadership skills.
Strong analytical and problem-solving skills.
Team player with strong communication and interpersonal skills.
Proven track record of achieving sales goals and accountability for results.
Positive and self-motivated.
Consistently demonstrates accountability, reliability, and professionalism.
High energy and results driven.
Adapts positively to change.
Able to multitask while keeping the customer the top priority.
Able to work various shifts, including weekends and holidays.
Comfortable standing for long periods and able to lift up to 30 pounds.

Nice To Haves

3+ years of retail management experience preferred.
Bachelor’s degree or equivalent experience.

Responsibilities

Represent the brand and cultivate productive, profitable relationships with clients and local communities.
Set clear goals and expectations, motivate and engage the team, and hold team members accountable for achieving objectives.
Provide exemplary, customer-centric service and resolve customer questions, inquiries, and concerns in a timely manner.
Make effective business decisions and manage store operations to support an efficient, profitable, and productive business.
Oversee hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory management.
Recruit, hire, train, and develop team members on selling skills, product knowledge, and store operations.
Conduct performance appraisals and coach team members in the moment to improve sales and motivation.
Plan and execute client outreach using clienteling tools.
Use the POS system effectively to provide customer service.
Partner with community organizations and charities to host store events and trunk shows.
Drive sales through product knowledge and appropriate recommendations; monitor sales trends and implement plans to maximize sales.
Communicate business needs with the District Manager and store teams, collaborate with peers, and share best practices and information.
Communicate and execute direction from Retail Operations and the Corporate Office.
Plan and prioritize workload while keeping customers the top priority.
Merchandise the sales floor in accordance with visual directives and standards.
Maintain a clean and organized store.
Partner with the District Manager and Human Resources on employee-relations and performance matters in accordance with company policy.
Follow and enforce company policies, procedures, and professionalism standards, and lead by example with integrity.