Sales - Store Manager

Russell Cellular•Oneonta, NY

23d

About The Position

Russell Cellular is hiring a Store Manager to lead a retail team, drive sales, and create positive customer experiences. The Store Manager leads by example, serves customers, supports and develops employees, and works toward both individual and store sales goals. This is an active, customer-facing sales leadership role. The position includes a base rate of $18.00 per hour plus uncapped commission. Average earnings are stated as up to $23.00 per hour, with the possibility for high performers to earn more through uncapped commissions. Eligible employees may have access to health and insurance benefits, retirement matching, paid leave and holidays, an Employee Assistance Program, Verizon discounts, performance incentives, career development, paid training, and same-day pay options.

Requirements

Retail leadership, store management, or sales management experience.
A passion for coaching, developing, and motivating others.
Strong interpersonal, communication, and relationship-building skills.
A track record of achieving sales goals and driving team performance.
Ability to thrive in a fast-paced, goal-driven retail environment.
Flexible availability, including weekends as business needs require.

Responsibilities

Lead, coach, and develop Wireless Specialists to meet sales and service expectations.
Drive store performance through hands-on leadership, coaching, and accountability.
Meet personal sales goals while helping the team achieve store objectives; remain an active seller and customer-facing leader.
Recruit, interview, hire, train, and onboard new team members.
Manage scheduling, inventory, cash handling, and daily store operations.
Resolve escalated customer concerns and ensure an exceptional customer experience.
Maintain a clean, organized, and professional store environment.