Cricket Wireless Store Manager FT - OR 751

Cricket Wireless • Medford, OR

1d • $18 - $22 • Onsite

About The Position

Talk4Less Wireless, an authorized Cricket Wireless retailer, is hiring a full-time Store Manager for its Medford, Oregon location. The Store Manager is responsible for the overall operation of the retail store, including staffing, service levels, cash, inventory, sales, customer service, and team leadership. Most business hours are spent on the sales floor assisting customers, coaching employees, and managing sales operations. The role also includes hiring and training staff, supporting local marketing and community activities, and ensuring the store meets Cricket visual merchandising standards and company policies.

Requirements

• 1–2 years of management experience in retail or another environment with a strong customer focus.
• High school diploma or GED required.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Competence in customer focus, change and innovation, strategic thinking, relationship building and influencing, talent management, and inspirational leadership.
• Working knowledge of PC Windows applications.

Nice To Haves

• College degree preferred.
• Working knowledge of cellular or advanced wireless communication preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Manage the full operation of the retail store, including opening, closing, staffing, service levels, cash, and inventory.
• Adjust staffing as needed to meet business needs.
• Spend most business hours on the sales floor greeting customers, coaching employees, and running sales operations.
• Establish and exceed organizational and individual performance goals.
• Provide leadership and complete duties to deliver high levels of customer service within established company policies.
• Screen, hire, and recruit sales staff on an ongoing basis.
• Oversee retail operations, including hiring, training, marketing, and team leadership.
• Ensure visual merchandising appeals to customers and adheres to Cricket standards.
• Motivate, encourage, coach, develop, lead, and train the sales team.
• Answer customers’ questions about billing processes, equipment, service plan upgrades, and other customer-service matters.
• Ensure sales associates are trained on new products and offerings and know the sales techniques needed to sell them.
• Participate in community events, local marketing events, and public relations activities to promote a positive company image in the local community.
• Complete additional tasks, duties, or projects as assigned.

Benefits

• Competitive paid time-off program.
• Medical coverage available with an optional monthly deduction.
• Phone service discounts.
• Development and growth opportunities.
• Hourly pay plus sales bonuses and a monthly manager bonus upon qualification of store goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED