GC Retail Lessons Lead Store 751

Guitar Center • Hoover, AL

4d • Onsite

About The Position

The Lessons Lead is responsible for ensuring a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports growth in the lesson program, curriculum sales, and rehearsal-space sales while coordinating instructors, schedules, and students. The Lessons Lead also helps ensure facility systems and schedules are functioning properly and leads, manages, and mentors others.

Requirements

• At least 3 years of relevant work experience in musical instruction, including administrative or retail non-instruction experience.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Customer-service skills and the ability to provide an excellent customer experience.
• Clear, concise, positive, and courteous written and verbal communication skills.
• Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
• Ability to lead, manage, and mentor others, including a geographically dispersed team.

Nice To Haves

• Associate's degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, their teaching and non-teaching schedules, and students by coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Answer customer questions and provide tours of the Lessons facility.
• Lead, manage, and mentor others; provide effective positive and constructive feedback.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for employee-musicians to take time off to tour and return to their job

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed