Cricket Wireless Sales Advocate FT - OR 751

Cricket Wireless•Medford, OR

1d•$16 - $19•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless Dealer, is seeking an ambitious, goal-oriented sales representative for its Medford, Oregon store. The company emphasizes marketing, sales processes, and customer-service engagement, with a focus on customer retention. Team members are evaluated according to their strengths and may receive extra incentives when their additional skills can be applied to the business. The role is suited to someone who is coachable, motivated, and ready to contribute to the team. The Sales Advocate sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment. The position combines customer service and sales with store operations, including learning current promotions and policies, completing administrative tasks, maintaining the store and displays, and preparing the store for opening and closing. It also involves participating in outside sales events and working flexible hours, including weekends and holidays, at various locations.

Requirements

High school diploma or GED, or equivalent experience.
One year of retail sales or customer service experience.
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
Willingness to work flexible hours, weekends, and holidays at various locations.
Coachable, motivated, goal-oriented, and willing to perform the job.
Ability to work in a fast-paced sales environment and balance customer service with performance goals.

Nice To Haves

Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers is preferred but not required.
Management experience is preferred for advancement into store management or ownership.
Additional talents and skills that can be applied to the business.

Responsibilities

Greet customers promptly and provide friendly, effective customer service.
Learn and stay current on promotions, price changes, and policy updates.
Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
Arrive on time, prepare the store for opening, close it properly, and secure sensitive items.
Connect with customers as a passionate advocate, provide resolutions to issues, and work to retain and gain customers.
Sell no-contract wireless phones, service plans, and accessories.
Balance customer experience with performance goals in a fast-paced sales environment.
Work alongside peers and store leaders, learning and sharing best practices.
Participate in outside sales events or promotions.
Work flexible hours, weekends, and holidays at various locations.