Sales Advocate FT - ABL 176
About The Position
Talk4less Wireless, an authorized Cricket Wireless Dealer, is hiring a full-time Sales Advocate at its ABL 176 location in Buffalo Gap, Abilene, Texas. The role sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment while delivering customer service focused on retaining and gaining customers. The company seeks motivated, competitive, confident, honest, and coachable representatives who prioritize customer service and retention. Sales Advocates welcome customers, learn current promotions, pricing, and policy updates, and complete administrative and store-operational tasks. They help maintain a clean store, stock accessories, keep displays current and compliant with corporate standards, and ensure the store is ready to open and properly secured at closing. The position also involves participating in outside sales events or promotions and working flexible hours, including weekends and holidays, at various locations.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to learn and be coached.
Nice To Haves
- Wireless sales experience is preferred but not required.
- Management experience is preferred for advancement into store management or ownership, but is not required.
Responsibilities
- Provide friendly, timely customer service and create a positive work environment.
- Learn and stay current on promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time effectively, arrive on time, prepare the store for opening, close the store properly, and secure sensitive items.
- Connect with customers authentically and provide customer advocacy and issue resolution.
- Sell no-contract wireless phones, service plans, and accessories.
- Deliver outstanding service with the goal of retaining existing customers and gaining new ones.
- Participate in outside sales events or promotions.
- Work flexible hours, including weekends and holidays, at various locations.
- Work alongside peers and store leaders, learning and sharing best practices.
- Balance customer experience with performance goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
