Sales Advocate FT - GA 484
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is hiring a full-time Sales Advocate for its GA 484 JIMMY CARTER location in Norcross, Georgia. The role sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment while emphasizing customer service, retention, and sales performance. The company values motivated, goal-oriented, confident, competitive, honest, and coachable team members, and aims to place employees where their strengths can contribute to success. The Sales Advocate serves as a customer advocate, learns current promotions and policies, supports store operations, and works with peers and store leaders to provide customer resolutions and meet performance goals. The position may also involve outside sales events and working flexible hours, weekends, holidays, and at various locations. Compensation is listed as $13.00–$14.00 base plus commission per month.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.
- Willingness to learn, work alongside peers and store leaders, and serve customers.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket.
- Management experience, particularly for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and create a positive work environment.
- Learn and stay current on promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Use time effectively, arrive on time, prepare the store to open, close it properly, and secure sensitive items.
- Connect with customers, provide outstanding service, and work to retain and gain customers.
- Sell no-contract wireless phones, service plans, and accessories.
- Balance the customer experience with performance goals in a fast-paced sales environment.
- Work with peers and store leaders, sharing best practices and resolving customer issues.
- Participate in outside sales events or promotions.
- Work flexible hours, including weekends and holidays, and at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
