Sales Advocate FT - SC 711
About The Position
Talk4less Wireless, an authorized Cricket Wireless Dealer, is seeking an ambitious and customer-focused Sales Advocate to sell wireless phones, service plans, and accessories. The role emphasizes customer service and retention, building positive customer connections, learning current promotions and policies, and meeting performance goals in a fast-paced sales environment. Team members work alongside peers and store leaders, learn and share best practices, and help resolve customer issues. The position is based at the SC 711 Columbia store in Columbia, South Carolina, and is full time. Compensation is listed as $13.00–$14.00 base plus commission per month.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Customer-focused approach and willingness to learn and perform the job.
- Ability to work flexible hours, weekends, and holidays at various locations.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers.
- Management experience, particularly for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and help create a positive work environment.
- Learn and stay current on promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Arrive on time, prepare the store to open, close the store properly, and secure sensitive items.
- Connect with customers as a passionate advocate and provide outstanding service aimed at retaining and gaining customers.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Balance customer experience with performance goals.
- Work alongside peers and store leaders, sharing and learning best practices and resolving customer issues.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, holidays, and at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
