Sales Advocate FT - PA 510

Cricket Wireless•Monroeville, PA

1d•$14 - $16•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless dealer, is hiring a full-time Sales Advocate for its Monroeville, Pennsylvania location. The role focuses on sales, customer service, and customer retention while helping customers select no-contract wireless phones, service plans, and accessories. Sales Advocates are expected to learn current promotions, pricing, and policies; support store operations; and contribute to a positive, goal-oriented team environment. The posted compensation is $14.00–$16.00 base plus commission per month, as stated in the posting.

Requirements

High school diploma/GED or equivalent experience.
One year of retail sales or customer service experience.
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
Ability and willingness to work in a fast-paced sales environment and alongside peers and store leaders.

Nice To Haves

Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket.
Management experience, particularly for advancement into store management or ownership.
Coachable, motivated, competitive, confident, assertive, honest, goal-oriented, and passionate approach to sales and customer service.

Responsibilities

Greet customers in a friendly and timely manner and provide customer service.
Learn and stay current on promotions, price changes, and policy updates.
Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
Deliver outstanding service with the goal of retaining existing customers and gaining new customers.
Participate in outside sales events or promotions.
Work alongside peers and store leaders, learn and share best practices, and resolve customer issues.
Balance the customer experience with performance goals.
Work flexible hours, weekends, and holidays at various locations.