Sales Advocate FT - DFW 364
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious, goal-oriented Sales Advocate for its Dallas, Texas location. The role focuses on customer service and retention while selling no-contract wireless phones, service plans, and accessories in a fast-paced environment. The company values candidates who are coachable, motivated, confident, competitive, and willing to contribute to a team-oriented store environment. Sales Advocates help customers, learn promotions and policy updates, complete store operations, and maintain a clean, organized, compliant sales floor. They balance customer experience with performance goals, take part in outside sales events or promotions, and work flexible hours, including weekends and holidays, at various locations.
Requirements
- High school diploma, GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
Nice To Haves
- Wireless sales experience; examples listed include AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, and Cricket.
- Management experience, preferred for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and contribute to a positive work environment.
- Learn and stay informed about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time effectively, arrive on time, prepare the store to open, and close it properly while securing sensitive items.
- Connect with customers authentically and provide customer-focused service.
- Work alongside peers and store leaders, sharing and learning best practices while serving customers and resolving issues.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Deliver outstanding service with the goal of retaining existing customers and gaining new ones.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, and holidays at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
