Sales Advocate FT - FL 706
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious and customer-focused Sales Advocate to sell wireless phones, service plans, and accessories. The company emphasizes marketing, sales, and customer service, with a focus on customer retention. Team members are coached and placed in positions that make use of their strengths, and additional skills may provide opportunities to earn incentives. The role combines customer service, sales, store operations, and administrative work. Sales Advocates help customers, learn current promotions and policies, maintain store standards, and work with peers and store leaders to meet customer needs and performance goals. The position involves flexible hours, including weekends and holidays, and participation in outside sales events or promotions.
Requirements
- High school diploma or GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to learn and be coached.
- Strong customer-service orientation and the ability to work in a fast-paced sales environment.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket.
- Management experience, particularly for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and help create a positive work environment.
- Learn new promotions, price changes, and policy updates proactively.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Use time effectively, arrive on time, prepare the store to open, close it properly, and secure sensitive items.
- Connect with customers as a passionate advocate and provide outstanding service to retain existing customers and gain new ones.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Work alongside peers and store leaders, sharing and learning best practices and resolving customer issues.
- Balance customer experience with performance goals.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, and holidays at various locations.
Benefits
- Base salary plus commission.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
