Sales Advocate FT - FL 698
About The Position
Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life. The company emphasizes marketing, its sales process, and customer service engagement. It seeks motivated, goal-oriented sales representatives who prioritize customer service and retention, are coachable, and are willing to do the job. Individual strengths are considered when placing team members, and additional incentives may be available for skills that can be applied to the business. The Sales Advocate sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment. The role provides customer service, learns current promotions and policies, completes store operations, and helps maintain a clean and compliant store. Advocates may participate in outside sales events and must be willing to work flexible hours, weekends, holidays, and at various locations.
Requirements
- High school diploma, GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Ability to work in a fast-paced sales environment.
- Coachable, motivated, and willing to perform the job.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers.
- Management experience, preferred for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and create a positive work environment.
- Learn and stay informed about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
- Connect with customers authentically and provide customer advocacy.
- Work alongside peers and store leaders, learning and sharing best practices and resolving customer issues.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories.
- Provide outstanding service with the goal of retaining existing customers and gaining new customers.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, holidays, and at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
