Sales Advocate PT - FL 705

Cricket Wireless•Pinellas Park, FL
•$15 - $16•Onsite

About The Position

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the AT&T brand to life. The company emphasizes marketing, sales processes, and customer-service engagement, and seeks motivated, coachable sales representatives who prioritize customer service and retention. As a wireless consultant, you will sell no-contract wireless phones, service plans, and accessories in a fast-paced retail environment while delivering service that helps retain and gain customers. You will learn promotions, price changes, and policy updates; handle store operations and administrative tasks; maintain a clean, stocked, compliant store; and help create a positive customer experience. The role also includes participating in outside sales events or promotions and working flexible hours, including weekends and holidays, at various locations.

Requirements

  • High school diploma or GED, or equivalent experience.
  • One year of retail sales or customer service experience.
  • Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
  • Ability to work flexible hours, weekends, and holidays at various locations.

Nice To Haves

  • Wireless sales experience is preferred but not required.
  • Management experience is preferred for advancement into store management or ownership.
  • A coachable, motivated, confident, competitive, tenacious, assertive, honest, and goal-oriented approach to sales and customer service.

Responsibilities

  • Provide friendly, timely customer service and create a positive work environment.
  • Learn and stay current on promotions, price changes, and policy updates.
  • Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
  • Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
  • Manage time effectively, arrive on time, prepare the store for opening, close it properly, and secure sensitive items.
  • Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
  • Deliver outstanding service with the goal of retaining existing customers and gaining new customers.
  • Participate in outside sales events or promotions.
  • Work alongside peers and store leaders, sharing and learning best practices and resolving customer issues.
  • Balance customer experience with performance goals.
  • Work flexible hours, including weekends and holidays, at various locations.
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