Sales Advocate FT - FL 696
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious, goal-oriented, customer-focused Sales Advocate to sell wireless phones, service plans, and accessories. The role emphasizes customer service and retention, sales performance, and contributing to a positive store environment. Team members are evaluated on their strengths and may be given opportunities to apply additional talents and earn extra incentives. The company is looking for people who are coachable and willing to do the job. Sales Advocates greet customers promptly and warmly, learn current promotions, pricing, and policy updates, and complete administrative and operational tasks. They maintain store cleanliness, stock accessories, keep displays current and compliant with corporate standards, and prepare the store for opening and secure sensitive items at closing. They provide outstanding service, work to retain and gain customers, participate in outside sales events or promotions, and balance customer experience with performance goals. The position requires flexible hours, including weekends and holidays, and work at various locations.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.
- Coachable and willing to perform the job.
- Ability to work flexible hours, including weekends and holidays, at various locations.
Nice To Haves
- Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers is preferred but not required.
- Management experience is preferred for advancement into store management or ownership, but is not required.
Responsibilities
- Greet customers in a friendly and timely manner and contribute to a positive work environment.
- Learn promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and forms, and communicate with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time effectively, arrive on time, prepare the store for opening, close the store properly, and secure sensitive items.
- Connect with customers as a passionate advocate and provide resolutions to customer issues.
- Work alongside peers and store leaders, learning and sharing best practices while serving customers.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Deliver outstanding service while striving to retain existing customers and gain new customers.
- Participate in outside sales events or promotions.
- Work flexible hours, including weekends and holidays, at various locations.
Benefits
- Base pay plus commission; salary range listed as $15.00–$17.00 per month.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
