Sales Advocate FT - FL 634

Cricket Wireless•Fort Lauderdale, FL
•$15 - $16•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious, goal-oriented sales representative who emphasizes customer service and retention. Sales Advocates sell no-contract wireless phones, service plans, and accessories in a fast-paced retail environment while delivering service aimed at retaining and gaining customers. The role also includes store operations, administrative tasks, keeping the store and displays clean and compliant, and participating in outside sales events or promotions. Employees work with peers and store leaders, learn and share best practices, and balance the customer experience with performance goals. The position is full-time at the FL 634 store in Fort Lauderdale, Florida. Compensation is listed as $15.00–$15.50 base plus commission per month.

Requirements

  • High school diploma or GED, or equivalent experience.
  • One year of retail sales or customer service experience.
  • Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
  • Willingness to learn and be coached and to work alongside peers and store leaders.
  • Customer-focused, competitive, confident, motivated, honest, and goal-oriented approach to sales.

Nice To Haves

  • Wireless sales experience is preferred but not required.
  • Management experience is preferred for advancement into store management or ownership, but is not required.

Responsibilities

  • Greet customers promptly and in a friendly manner, create a positive work environment, and provide customer service and issue resolution.
  • Learn and stay informed about promotions, price changes, and policy updates.
  • Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
  • Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
  • Manage time effectively, arrive on time, prepare the store to open, close it properly, and secure sensitive items.
  • Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
  • Deliver outstanding service with the goal of retaining existing customers and gaining new customers.
  • Participate in outside sales events or promotions.
  • Work alongside peers and store leaders, learning and sharing best practices while serving customers.
  • Balance customer experience and performance goals.
  • Work flexible hours, including weekends and holidays, at various locations.
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