Sales Advocate FT - ABL 164
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is hiring a full-time Sales Advocate for its Big Spring, Texas location. The company seeks ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, and coachable sales representatives who prioritize customer service and retention. Team members are supported in finding roles where their strengths can contribute to success, and additional incentives may be available for skills that benefit the business. The role involves selling no-contract wireless phones, service plans, and accessories in a fast-paced retail environment. Sales Advocates provide friendly, timely customer service, learn current promotions and policy updates, complete store operations and administrative tasks, maintain the store and displays, and help open and close the location. They work with peers and store leaders to serve customers, resolve issues, meet performance goals, and participate in outside sales events or promotions. The position requires flexible hours, including weekends and holidays, and may involve working at various locations.
Requirements
- High school diploma, GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.
- Willingness to be coached and perform the job.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers.
- Management experience, particularly for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and create a positive work environment.
- Learn new promotions, price changes, and policy updates proactively.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time effectively, arrive on time, prepare the store for opening, and close it properly while securing sensitive items.
- Connect with customers as a passionate advocate and provide an engaging experience.
- Work alongside peers and store leaders, learning and sharing best practices while serving customers and resolving issues.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Provide outstanding service to retain existing customers and gain new customers.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, and holidays at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
