Specialist Cricket Indirect Sales
About The Position
The Specialist Cricket Indirect Sales role supports Cricket indirect sales teams and Authorized Retailer locations to drive revenue growth and consistent field execution within assigned markets or territories. The position supports sales objectives, retailer relationships, promotional and program execution, training, compliance, issue resolution, and performance improvement. It is a mid-level sales representative role requiring intermediate knowledge of sales principles, practices, products, and services. The role manages small to mid-size sales with ongoing direct supervision and is responsible for a small to moderate quota or territory. The employee uses company policies and judgment to resolve customer issues or identify opportunities. The job is non-exempt in California and requires Spanish bilingual skills. The position is based in Grand Rapids or Lansing, Michigan, with 40 weekly hours.
Requirements
- Bilingual Spanish required.
- At least 2 years of related sales experience.
Nice To Haves
- Bachelor’s degree (BS/BA) desired.
Responsibilities
- Support assigned markets, territories, or Authorized Retailer locations in achieving sales objectives, including gross adds, revenue, feature attach, customer growth, quality, and operational priorities.
- Build productive relationships with Authorized Retailer leaders and store teams; communicate company programs and promotional priorities, support launch execution, and help resolve day-to-day business or operational issues.
- Provide product, process, sales, and promotional training to Authorized Retailer teams to improve selling behaviors, customer experience, compliance, and execution consistency.
- Review scorecards, sales results, market trends, and execution gaps to identify opportunities, recommend actions, and follow up on progress with field leaders and retail partners.
- Support adherence to company policies, brand standards, operational procedures, account agreements, legal requirements, and ethical standards across assigned locations or partners.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays: at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave may be available beyond what state and local law require; it is unprotected
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and Accidental Death Insurance
- Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
- Commission of $20,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
