Cricket Wireless Sales Advocate FT - OR 522
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is hiring a full-time Sales Advocate for its Madras, Oregon location. The role focuses on selling no-contract wireless phones, service plans, and accessories while providing friendly customer service and prioritizing customer retention. The company seeks motivated, goal-oriented, coachable sales representatives who can succeed in a fast-paced environment and balance customer experience with performance goals. The Sales Advocate learns current promotions, pricing changes, and policies; completes administrative and operational tasks; and helps maintain a clean, well-stocked, compliant store. The position also includes opening and closing the store, securing sensitive items, and participating in outside sales events or promotions. Work hours may include weekends and holidays, and may involve various locations.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.
- Ability to work flexible hours, weekends, and holidays, and at various locations.
Nice To Haves
- Wireless sales experience is preferred but not required.
- Management experience is preferred for advancement into store management or ownership, but is not required.
Responsibilities
- Greet customers promptly and in a friendly manner, creating a positive customer experience and work environment.
- Learn and stay current on promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time reliably, arrive on time, prepare the store to open, close the store properly, and secure sensitive items.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Deliver outstanding customer service with the goal of retaining existing customers and gaining new ones.
- Participate in outside sales events or promotions.
- Work alongside peers and store leaders, sharing and learning best practices while serving customers and resolving issues.
- Balance customer experience with performance goals.
- Work flexible hours, including weekends and holidays, and at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
