Cricket Wireless Sales Advocate FT - OR 750
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious, goal-oriented, customer-focused Sales Advocate to represent Cricket Wireless and the AT&T brand. The company emphasizes marketing, sales process, customer service, and retention, and seeks coachable, motivated employees who are willing to learn and contribute to the team. Additional skills may be applied to the business, with the possibility of earning extra incentives. The role sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment. It combines customer service and sales with store operations, administrative tasks, and maintaining the store. The position is full-time at the OR 750 Riverside location in Medford, Oregon. Compensation is listed as $16.00–$19.00 base plus commission per month.
Requirements
- High school diploma or GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to work alongside peers and store leaders and learn and share best practices.
- Ability to work flexible hours, including weekends and holidays, at various locations.
Nice To Haves
- Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers is preferred but not required.
- Management experience is preferred for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and create a positive work environment.
- Learn and stay informed about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
- Connect with customers in an authentic and engaging way while advocating for their needs.
- Work with peers and store leaders to share and learn best practices, serve customers, and resolve issues.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories.
- Provide outstanding service with the goal of retaining and gaining customers.
- Participate in outside sales events or promotions.
- Work flexible hours, including weekends and holidays, at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
