Jiffy Lube Store Manager

Atlantic Coast Enterprises - ACE Jiffy Lube•Lakeland, FL

13d•$100,000•Onsite

About The Position

Atlantic Coast Enterprises is hiring a full-time Store Manager at a Jiffy Lube location in Lakeland, Florida. The Store Manager leads the team and oversees day-to-day store operations while delivering fast, friendly, clean, and professional service. The role focuses on customer satisfaction, employee development, sales, and business profitability. The Store Manager hires and trains employees, provides constructive feedback and coaching, holds team members accountable, and helps them develop leadership skills. The manager uses established tools to support guest satisfaction and profitability, plans and tracks budget forecasting models, and contributes ideas that support innovation and business growth. The role requires building strong relationships with employees and customers and resolving customer and employee issues effectively. The stated compensation is a competitive salary with multiple bonus platforms, with earnings up to $100,000 per year. Benefits include paid vacation, comprehensive health care coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, and employee oil changes and discounts. Shifts include a mix of days, evenings ending by 8 p.m., and weekends.

Requirements

At least 18 years old.
High school diploma or equivalent.
Valid driver's license.
Relevant sales and customer service experience.
Self-motivation and excellent sales skills.
Ability to work well under pressure and delegate.
Ability to prioritize customer service and effectively resolve complex customer and employee issues in a timely manner.
Professional presentation.
Excellent communication and interpersonal skills.
Organization and attention to detail.
Passion for the automotive industry.

Nice To Haves

Previous leadership experience.

Responsibilities

Lead and oversee day-to-day store operations.
Deliver fast, friendly, clean, and professional customer service and promote customer satisfaction.
Set an example for the team and create a positive store environment.
Hire and train team members for appropriate roles.
Provide constructive feedback, coaching, opportunities, and resources; hold employees accountable and encourage leadership development.
Use proven tools to support guest satisfaction and store profitability.
Plan and track budget forecasting models.
Identify opportunities for innovation, progress, and business success.
Build relationships with employees and customers and resolve complex issues in a timely manner.