Jiffy Lube Store Manager

ACE Jiffy Lube•Miami, FL
•Onsite

About The Position

Atlantic Coast Enterprises is hiring a full-time Store Manager for a Jiffy Lube location in Miami, Florida. The Store Manager oversees the customer experience, employee experience, and daily business operations while advancing the company’s mission of creating customers for life through fast, friendly, clean, and professional service. The role involves leading by example and helping create an enjoyable, professional workplace. The Store Manager hires and trains team members, provides constructive feedback and coaching, holds employees accountable, and supports their development. The manager also works to grow the business by using established tools to improve customer satisfaction and profitability, while planning and tracking budget forecasting models. Compensation is competitive, with multiple bonus platforms and potential earnings up to $100,000 per year.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Relevant sales and customer service experience.
  • Self-motivated, with strong sales skills and the ability to work under pressure and delegate.
  • Ability to prioritize customer service and resolve complex customer and employee issues in a timely manner.
  • Professional presentation and excellent communication and interpersonal skills.
  • Organized and detail-oriented, with an interest in the automotive industry.

Nice To Haves

  • Previous leadership experience.

Responsibilities

  • Lead day-to-day store operations and promote a positive customer and employee experience.
  • Model fast, friendly, clean, and professional service.
  • Hire and train team members for appropriate roles.
  • Provide constructive feedback, coaching, resources, and development opportunities; hold employees accountable.
  • Use established tools to promote customer satisfaction and profitability.
  • Plan and track budget forecasting models.
  • Build relationships with employees and customers and help develop the automotive business.

Benefits

  • Competitive salary with multiple bonus platforms; potential earnings up to $100,000 per year.
  • Paid vacation.
  • Comprehensive health care coverage.
  • Dental and vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • Savings and retirement 401(k) program.
  • Bereavement leave.
  • Employee oil changes and discounts.
  • Supportive and collaborative work environment.
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