Store Manager

Walgreens•Lake Jackson, TX

About The Position

The Store Manager oversees the operation of a Walgreens store, working to improve sales, profitability, and store image through merchandising, asset protection, and the selection, training, and development of team members. The role models and delivers a distinctive customer and patient experience across retail, pharmacy, and clinic operations. The Store Manager supervises store and pharmacy operations, including staffing and scheduling, cash handling and bookkeeping, merchandising, inventory, receiving, and store maintenance. The position ensures compliance with applicable laws and regulations and company policies, monitors business and pharmacy performance, and develops plans to improve sales, control costs, and reduce loss. The Store Manager also leads hiring, performance management, employee development, training, and communication, and serves as a liaison among the store, district, corporate teams, and the community. The role requires a bachelor's degree and three years of retail management experience, or a high school diploma/GED and five years of retail management experience. Pharmacy technician registration or licensure, or the applicable Washington pharmacy assistant status, is required as specified; a licensed pharmacist may meet the requirement within the stated timeframe. The position requires a flexible schedule, including extended days, evenings, and weekends. The salary range is $56,500–$125,000, with the actual offer depending on factors including location, skills, education, and experience. The role remains open until filled.

Requirements

Bachelor's degree and three years of retail management experience, or high school diploma/GED and five years of retail management experience.
Three years of retail management experience, including supervising others and managing and assigning work.
Pharmacy technician license or registration as required by state law, or pharmacy assistant status in Washington; alternatively, a licensed pharmacist must meet the applicable state requirements no later than 12 months after starting the Store Manager position.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Complete Walgreens School of Operations within six months of entering the Store Manager position.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB or ExCPT certification as required by the state.

Nice To Haves

PTCB or ExCPT Certification.

Responsibilities

Monitor and analyze customer service, coach team members, develop improvement plans, greet customers and clinic patients, and resolve complaints and special needs.
Supervise store and pharmacy operations, including opening and closing, shift changes, task delegation, and team scheduling.
Oversee store funds, register counts, bank withdrawals, armored car pickups, deposits, change orders, bookkeeping, invoices, cash reports, and time records.
Plan and implement merchandising sets, resets, revisions, displays, promotional spaces, and pricing activities.
Analyze inventory trends and oversee ordering, stocking, liquidation, and inventory control to prevent shortages and overstock.
Supervise receiving, pricing, returning, and transferring merchandise.
Implement District Manager operational feedback and organize staffing, work assignments, and delegation.
Maintain clean and presentable store and grounds, manage repairs and maintenance, and respond to emergencies.
Ensure compliance with applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products, and comply with company policies and procedures.
Ensure staff can use required computer systems and software, and contact IT support to address system problems.
Assign daily operational tasks and responsibilities, and set expectations for store team members and assistant managers.
Analyze financial, performance, asset protection, pharmacy, and clinic indicators; develop plans to improve sales and control costs, reduce loss, and enhance performance.
Review key performance indicators daily and prepare to discuss them with district management.
Work with the pharmacy manager and clinic coordinator or manager to support and improve pharmacy and clinic performance; provide pharmacy technician support when necessary and legally permitted.
Identify sales opportunities and manage inventory in anticipation of fast-selling products and seasonal changes.
Manage team member performance by assigning responsibilities, setting goals, observing performance, giving feedback and recognition, and developing performance plans.
Manage employee career progression, hiring, promotions, terminations, discipline, compensation approvals, and required training completion.
Promote teamwork, motivate employees, and maintain open communication through individual discussions and group meetings.
Participate in company and on-the-job training, complete Walgreens School of Operations within six months in the Store Manager position, and follow performance improvement plans.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB or ExCPT certification as required.
Serve as a liaison among district, corporate, and store teams; respond to requests, provide feedback, and implement initiatives.
Conduct community outreach and assist the District Manager with planning and attending community events.
Complete special assignments and other tasks as assigned.