Store Manager Trainee - Full Time (Leader in Training)

The Aubuchon Company•New London, CT
•$50,000 - $60,000

About The Position

The Aubuchon Company is hiring a full-time Store Manager Trainee for its Leader in Training program, which develops future Store Leaders through hands-on experience in store operations, leadership, and customer service. The role supports multiple locations while learning to drive sales, execute operational processes, and lead teams. The trainee works closely with Store Leaders and regional support teams and is expected to develop the skills and knowledge needed to transition into a Store Leader position. The position supports operational leadership, customer experience and sales, and team development. Responsibilities include assisting with sales, customer service, profitability, price changes, cycle counts, loss prevention, staffing, onboarding, training, performance management, and analysis of sales and operational data. The trainee delivers customer service, supports loyalty programs and orders, develops knowledge of B2B sales and Benjamin Moore Paint, and trains and coaches team members. Key-holder duties include opening and closing the store, performing Manager on Duty functions, and overseeing daily key tasks. Travel is 75% of the time and relocation is required. The role requires a flexible schedule of at least 40 hours per week and includes working in an animal-friendly retail environment. Applicants must be at least 18 years old, have a high school diploma or equivalent, and pass background and motor vehicle record checks. The pay range is $50,000 to $60,000 annually, based on experience.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent required.
  • Ability to travel 75% of the time and relocate.
  • Ability to work a flexible schedule, including a minimum of 40 hours per week.
  • Strong leadership, organizational, and customer service skills, with a professional and positive demeanor.
  • Proficiency in analyzing sales and operational reports to drive business decisions.
  • Must pass a background and motor vehicle record check.
  • Ability to function in a retail store environment using standard equipment such as telephones, cash registers, computers, smartphones, and tablets.
  • Ability to lift up to 50 pounds; frequent lifting and/or carrying of objects weighing up to 25 pounds.
  • Ability to complete store-related physical activities, including walking, standing, talking, hearing, twisting, pushing, reaching, seeing, stooping or crouching, smelling, depth perception, and identifying colors.
  • Must be comfortable working in an animal-friendly environment; accommodations are available upon request.

Nice To Haves

  • 1+ years of retail, merchandising, or operational experience preferred.
  • 1+ years of leadership experience in a retail environment preferred.
  • Experience in shrink management and safety performance improvement preferred.
  • Forklift certification is a plus; training is provided.

Responsibilities

  • Support Store Leaders in driving sales, customer service excellence, and profitability.
  • Assist with price changes, cycle counts, and loss prevention initiatives.
  • Process transactions, manage store funds, and complete operational tasks using the POS system.
  • Use Theatro communication technology to stay connected with the team.
  • Collaborate with the Regional Support Team on staffing, onboarding, training, and performance management.
  • Analyze sales reports and operational data to identify trends and opportunities for improvement.
  • Deliver exceptional customer service and demonstrate product knowledge on the sales floor.
  • Promote loyalty programs, in-store events, and marketing initiatives to drive customer engagement.
  • Assist with online and special orders, ensuring timely execution and customer satisfaction.
  • Develop understanding of B2B sales opportunities and support pro-business initiatives.
  • Learn about Benjamin Moore Paint and color matching to enhance customer service.
  • Model Aubuchon’s Core Values and foster a positive store culture.
  • Train and develop team members and help create a pipeline for future leaders.
  • Participate in leadership training programs and complete required learning paths, including Experience Pro and Operations Pro.
  • Support hiring, scheduling, and performance management of store associates.
  • Provide feedback and coaching to team members to promote continuous learning and engagement.
  • Follow and promote company policies and procedures, OSHA and other safety regulations, and state-mandated regulations.
  • Complete other duties as assigned.
  • Open and close the store, following security and safety procedures.
  • Perform Manager on Duty functions, overseeing daily operations and making decisions in the Store Leader’s absence.
  • Oversee daily key tasks and ensure timely follow-ups and updates within Asana.

Benefits

  • 401(k) with match program, available Day 1
  • PTO awards starting at 80 hours and increasing with seniority
  • 4 paid holidays
  • Medical, vision, and dental insurance
  • Company-funded HSA/HRA program
  • Short-term disability
  • Company-paid life insurance
  • Wellness program with the opportunity to earn $300 annually
  • Team Member Assistance Program and Fund
  • Discounted pet health insurance
  • Gym reimbursement
  • Tuition reimbursement program
  • Training and growth opportunities
  • Team member discounts at all locations
  • Company discount program for tickets, electronics, vacations, and more
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