Leader In Training (Full-Time)

The Buckle, Inc.•Greenville, SC

7d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, helps recruit new Teammates, and provides leadership. This position has no supervisory responsibilities. The role focuses on delivering attentive Guest service and meeting sales goals, supporting Teammate recruiting, training, and development, managing visual merchandising and product zones, and carrying out store operations and loss-prevention practices. The LIT is expected to demonstrate leadership and maintain high standards whether or not a Manager is present. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role is regularly performed in a retail store setting with a usually moderate noise level. Physical demands include standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide Guest service, communicate product knowledge, and meet sales goals.
Ability to assist with recruiting, training, coaching, and motivating Teammates.
Ability to work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods according to business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to follow store policies, procedures, loss-prevention practices, and standards for merchandise presentation and operations.

Responsibilities

Greet Guests, answer questions, recommend and locate merchandise, anticipate needs, and provide attentive service throughout the store.
Demonstrate product knowledge and sales techniques, share product and promotion information with the Team, and help create a wardrobing experience.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide and support Guest loyalty and business-building activities.
Build Guest relationships and a client-based business, recognize Guest levels, and demonstrate leadership, showmanship, and high service standards.
Identify recruiting opportunities and assist in leading, training, motivating, and educating new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Participate in daily setup, training, impacting, and reviewing activities, use the Performance Tracker, and motivate Teammates to complete daily tasks.
Coach Teammates in denim showmanship, fit cards, dress code, Guest engagement, and segment leadership activities.
Own and influence product zones; track product life cycles and results, and follow weekly checklists and visual standards.
Assign zones and projects with learning goals, confirm Teammates follow visual standards, and execute applicable tools and training materials.
Identify merchandising opportunities, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is appropriately sized and freight is displayed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft, follow loss-prevention guidelines, and conduct daily bag and purse checks.
Execute and teach point-of-sale procedures; handle calls from the Corporate Office and follow policies for payments, returns, exchanges, and loss prevention.
Complete scheduled shifts and cover shifts when needed; keep the store clean, organized, and shoppable.
Provide feedback to the Store Manager and Leadership Team about merchandise handling concerns and report policy violations or Teammate or Guest concerns promptly and confidentially to appropriate leaders or Human Resources.
Give guidance and feedback to non-sales positions, support Leadership, promote personal and store growth, and maintain professional relationships with Teammates.
Perform special projects and other duties as assigned.