Leader In Training (Full-Time)

The Buckle, Inc.•Greendale, WI

10d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, helps recruit new Teammates, and provides leadership. This position has no supervisory responsibilities. The role delivers Guest service and drives sales, supports Teammate recruiting, training, and development, and helps manage visual merchandising and store operations. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The position regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The role occasionally requires sitting and the ability to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

High school diploma or GED; alternatively, one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the essential physical functions of the job, with reasonable accommodations where applicable.

Responsibilities

Greet Guests, provide knowledgeable and attentive service, answer questions, recommend and locate merchandise, and anticipate Guest needs by suggesting additional items and creating a wardrobing experience.
Demonstrate product knowledge and sales techniques, share product and promotion information with Teammates, and maintain knowledge of payment, exchange, return, and security procedures.
Meet personal sales-per-hour, average sales, and total net sales goals; contribute to business-builder and Guest-loyalty results, including fit appointments, Buckle credit card, and Guest Connect.
Use the Sales Presentation Guide daily, build client-based Guest relationships, recognize and communicate Guest levels, and lead by example through showmanship and customer service.
Identify recruiting opportunities and help lead, direct, motivate, educate, and train new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
Maintain a positive floor culture, demonstrate dress-code expectations, participate in daily setup, training, impacting, and review processes, and use the Performance Tracker.
Motivate Teammates to complete daily tasks; coach denim showmanship and fit-card practices; develop department results; and perform leadership actions during assigned segments.
Manage product through zone ownership, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
Assign zones and projects with learning goals, verify adherence to visual standards and checklists, execute new tools and videos, identify merchandising opportunities, give store tours, and ensure the sales floor is sized and freight displayed appropriately.
Work a flexible schedule, use the planner and complete opening and closing checklists, recognize and address security risks, and follow Loss Prevention guidelines, including daily bag and purse checks.
Execute and teach Point of Sale procedures; handle corporate calls, returns and exchanges, payments, and Loss Prevention practices according to company guidelines.
Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling; and promptly and confidentially communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources.
Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Give and receive feedback, support leadership, promote personal and store growth, maintain professional relationships with Teammates, and complete special projects and other assigned duties.