Leader In Training (Full-Time)

The Buckle, Inc.•Missoula, MT

3d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position focuses on delivering strong Guest service and sales results, supporting Teammate recruiting, training, and development, managing visual merchandise and product zones, and carrying out store operations and leadership practices. The role has no supervisory responsibilities. It is performed in a retail store setting, where the noise level is usually moderate.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
Ability to perform assigned essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Greet Guests, answer questions, recommend merchandise, anticipate Guest needs, and provide attentive service throughout the store.
Demonstrate product knowledge and sales techniques, share current sales and promotion information, and meet personal sales and Guest loyalty goals.
Use the Sales Presentation Guide and store tools to support sales presentations, expand Guest selections, and build client relationships.
Lead by example through showmanship, customer service, high standards, and consistent leadership actions.
Identify recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates.
Support daily setup, training, performance tracking, task completion, and a positive floor culture.
Coach Teammates on dress code, denim showmanship, product fit, Guest engagement, and department results.
Own product zones, monitor product placement and lifecycle, track results, and follow weekly visual checklists and standards.
Assign zones and projects to Teammates, demonstrate applicable visual tools, identify merchandising opportunities, and communicate recommendations to the Store Manager.
Keep the sales floor sized, organized, and appropriately stocked and displayed.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Complete opening and closing checklists; follow POS, payment, return, exchange, and Loss Prevention procedures.
Recognize and address security risks and theft, conduct required bag and purse checks, and handle challenging Guest or Teammate situations professionally.
Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns.
Communicate policy violations and Teammate or Guest concerns to appropriate management or Human Resources in a timely and confidential manner.
Maintain a clean, organized, and shoppable store and follow Buckle’s policies, procedures, handbooks, and Code of Ethics.
Support Leadership, contribute to personal and store growth, maintain professional relationships with Teammates, and complete special projects and other assigned duties.