Leader In Training (Full-Time)

Grand Traverse Mall•Traverse City, MI

9d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position also supports Guest service, Teammate training and development, visual merchandising, store operations, and a positive, organized shopping environment. This job has no supervisory responsibilities.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear regularly; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, answer merchandise and store questions, and recommend or locate products based on Guest needs.
Build Guest relationships and a client-based business by anticipating needs, suggesting additional items, demonstrating products, and providing a wardrobing experience.
Maintain knowledge of merchandise, sales and promotions, payment and exchange policies, security practices, and product-search tools.
Meet personal sales-per-hour, average sales, total net sales, Guest loyalty, and other business-builder performance standards; use the Sales Presentation Guide (SPG) to support results.
Lead by example through showmanship, customer service, attentiveness, professional presentation, and consistent leadership actions, whether or not the Manager is present.
Recognize recruiting opportunities and assist with leading, motivating, educating, and developing new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
Support daily setup, training, impacting, and reviewing; use the Performance Tracker; motivate Teammates to complete daily tasks; and demonstrate and coach denim showmanship and fit-card practices.
Contribute to department and segment results, complete the mid-week check-in, keep fellow leaders and Teammates informed, and ensure Guests are being helped and involved with products.
Own and influence product zones through product knowledge, placement, and preference; follow weekly visual checklists and product life cycles; assign zones and projects with learning goals; and ensure Teammates follow visual standards.
Execute and demonstrate applicable merchandising tools and videos, identify merchandising opportunities from freight to floor, communicate recommendations to the Store Manager, give store tours, and keep the sales floor sized and new freight displayed appropriately.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Use the planner and complete opening and closing checklists; recognize security risks and theft; follow Loss Prevention guidelines, including daily bag and purse checks; and execute and teach Point of Sale (POS) procedures.
Handle Corporate Office calls and Guest returns and exchanges appropriately; apply payment, exchange, and Loss Prevention policies; navigate home-page tools; and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed; share merchandise-handling concerns with the Store Manager; and promptly and confidentially communicate policy violations or Teammate and Guest concerns to the appropriate leaders or Human Resources.
Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks; support Leadership; promote personal and store growth; maintain professional relationships; and contribute to positive team spirit.
Perform special projects and other duties as assigned.