Leader In Training (full-time)

The Buckle, Inc.•Bellingham, WA
•$19 - $24•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader supports Buckle’s mission to create an enjoyable shopping experience for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The LIT works with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. This role has no supervisory responsibilities. The position emphasizes Guest service and personal sales performance, coaching and developing Teammates, visual merchandising, store operations, and leadership through example. The role requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. The posted pay range is $19.13–$24 per hour, an estimated base rate plus commission for sales positions; Buckle pays a base rate plus 3% commission on sales. Final offers depend on factors including skills, experience, location, and qualifications. The position is performed in a retail store setting with a usually moderate noise level. The job requires frequent standing, walking, handling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. Teammates must be able to lift and maneuver 50 pounds throughout the store and backroom, with reasonable accommodations available for individuals with disabilities.

Requirements

  • High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
  • Ability to perform each essential duty satisfactorily, with reasonable accommodations available to enable individuals with disabilities to perform essential functions.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to regularly stand, walk, handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Ability to meet personal sales goals and perform Guest-service, sales, merchandising, and operational duties.
  • Comfort giving and receiving feedback and supporting Leadership.

Responsibilities

  • Greet Guests warmly, answer merchandise and store questions, recommend and locate products, anticipate needs, and create a wardrobing experience.
  • Demonstrate product knowledge and sales education, and share relevant product, promotion, payment, exchange, and security information with Guests and Teammates.
  • Meet personal sales-per-hour, average-sales, and total-net-sales goals; use the Sales Presentation Guide; and contribute to sales, Guest loyalty, fit appointments, credit card, and Guest connect results.
  • Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; build Guest relationships and client-based business.
  • Lead by example through showmanship, customer service, attentiveness, consistent leadership actions, and high standards, whether or not the Manager is present.
  • Recognize recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
  • Maintain a positive floor culture, demonstrate and coach dress and fashion standards, participate in daily setup and training, use the Performance Tracker, and motivate Teammates to complete tasks.
  • Coach and influence denim showmanship and fit-card results; develop department results, balance department-manager actions within the segment, and complete mid-week check-ins.
  • Lead segment activity by monitoring Guest awareness and assistance, engaging Guests with products, communicating with fellow leaders and the Team, obtaining Guest names, and supporting both store sides.
  • Manage product and zone ownership, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
  • Assign zones and projects with learning goals; verify adherence to visual standards and checklists; execute new tools and videos; identify merchandising opportunities; and communicate recommendations to the Store Manager.
  • Give informative store tours and ensure the sales floor is sized consistently and new freight is displayed appropriately.
  • Work a flexible schedule as needed, use the planner and complete opening and closing checklists, recognize security risks, follow Loss Prevention guidelines, and perform daily bag and purse checks.
  • Execute and teach Point of Sale procedures; handle corporate calls, returns, exchanges, payments, and Loss Prevention matters according to Buckle guidelines and policies.
  • Complete scheduled shifts and cover shifts when needed; provide feedback on merchandise handling; and promptly and confidentially communicate policy violations or concerns to appropriate leaders or Human Resources.
  • Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to positive team spirit, and perform special projects or other assigned duties.

Benefits

  • Medical coverage with a choice of two plans; preventive care covered at 100% and virtual care included.
  • Dental and vision insurance.
  • 24/7 virtual care for general, behavioral, and dermatology consultations.
  • Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
  • 401(k) with traditional and Roth options and discretionary company matching for qualifying Teammates.
  • Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for eligible enrollment in the high-deductible medical plan.
  • Performance-based incentive bonuses for eligible Teammates.
  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Vacation time earned on a progressive schedule, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
  • 40 hours of sick time per year, or more where required by law, with carryover subject to stated limits.
  • One floating holiday and up to three days of bereavement leave; salaried Teammates receive one paid volunteer day.
  • Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
  • Paid and unpaid leave of absence for qualifying situations; qualifying salaried Teammates may be eligible for medical leave pay that can be used as paid parental leave.
  • Optional accident, critical illness, and hospital indemnity coverage.
  • Legal services, identity theft protection, and pet insurance for eligible Teammates.
  • Eligible part-time Teammates may access medical plans; qualifying Teammates may receive 401(k) matching and mental health resources; paid leave accrues in applicable states where required by law.
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