Leader In Training (Full-Time)

Southridge Mall•Greendale, WI

9d•Onsite

About The Position

The Leader in Training (LIT) and Floor Leader helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine cleaning. Working directly with the Store Manager and Leadership Team, the LIT develops sales, recruits new Teammates, and provides leadership. The position focuses on delivering friendly, knowledgeable Guest service; achieving personal and store sales goals; helping train, motivate, and develop Teammates; and maintaining visual merchandising and zone standards. It also supports store operations, including opening and closing procedures, loss prevention, POS processes, inventory presentation, and maintaining a clean, organized, shoppable store. The role has no supervisory responsibilities. This is a full-time position in a retail store setting. The schedule may be flexible and include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties, including standing, walking, reaching, climbing or balancing, and lifting and maneuvering up to 50 pounds throughout the store and backroom.
Ability to execute and teach POS procedures and follow store policies, procedures, and loss prevention practices.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, answer merchandise questions, and help Guests locate or select products.
Recommend additional merchandise and create a wardrobing experience based on Guest needs and preferences.
Demonstrate product knowledge, share information about products, sales, promotions, payment policies, exchanges, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals, and contribute to Teammates’ sales presentations.
Use the Sales Presentation Guide daily and support Guest loyalty and business-building activities, including fit appointments, Buckle credit card, and Guest Connect.
Build Guest relationships and develop a client-based business; recognize and communicate Guest levels to the Team.
Identify recruiting opportunities and help lead, direct, motivate, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Maintain a positive floor culture, model the dress code, participate in daily setup and training, and motivate Teammates to complete daily tasks.
Coach and influence denim showmanship and denim fit card results with Teammates and Guests.
Complete department and segment leadership actions, including mid-week check-ins, and keep fellow leaders and Teammates informed.
Own and influence product zones through product knowledge, placement, product lifecycle awareness, weekly checklists, and results tracking.
Assign zones and projects with learning goals, confirm Teammates follow visual standards, and execute applicable visual tools and training.
Identify merchandising opportunities, communicate recommendations to the Store Manager, give informative store tours, and ensure new freight is appropriately displayed.
Use the planner and complete opening and closing checklists.
Recognize security risks and theft, follow loss prevention guidelines, and conduct daily bag and purse checks as required.
Execute and teach Point of Sale procedures, handle corporate office calls appropriately, and follow return, exchange, payment, and loss prevention policies.
Navigate store tools and provide guidance and feedback to non-sales positions.
Complete scheduled shifts and cover shifts when needed.
Report merchandise handling concerns, policy violations, and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely and confidential manner.
Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
Perform special projects and other duties as assigned.