Store Manager in Training

GNC Holdings•Longmont, CO

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the hands-on program provides training and work assignments to build the skills and knowledge needed to operate a store, drive results, and develop and lead a team. The role suits someone who embraces GNC’s “Live Well” philosophy and is passionate about health and wellness and helping customers find tailored solutions. This is a full-time, hourly supervisory position and a fast track to management. The SMIT supports store management, learns to lead and coach associates, and helps oversee daily operations, business performance, and product management. The role represents the GNC brand through product knowledge and customer service and supports the overall shopping experience, sales initiatives, store operations, and customer relationships. Promotion to Store Manager is not guaranteed. Performance is assessed at the end of 90 days, with eligibility depending on factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The position requires standing or walking for up to eight hours a day; frequent reaching, bending, twisting, and repetitive hand and finger motions; frequent lifting up to 20 pounds and occasional lifting up to 40 pounds; pushing or pulling up to 20 pounds; and climbing ladders. Work may take place in temperatures from 50 to 85 degrees, particularly in stock rooms. Computer use may occupy up to 60% of the day. SMITs work five days and 40 hours per week. Schedules vary by store type and include evening, weekend, and holiday work. Mall and strip-center SMITs must work specified evenings; strip-center SMITs also work a full Saturday shift, while mall SMITs work peak business days including Saturday and Sunday. All SMITs work at least one full Sunday per month and major U.S. holidays when the store is open. Downtown SMITs work during weekday lunch hours and, if the store is open in the evening, one closing shift per week; downtown SMITs are not required to work Saturdays.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the required evenings, weekends, and major U.S. holidays when the store is open, according to store type.
  • Ability to accept a potential Store Manager promotion at any location in the designated market for promotion eligibility.
  • Ability to stand or walk for up to eight hours per day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds; and climb ladders.
  • Ability to work in temperatures ranging from 50 to 85 degrees.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals to support development and potential promotion.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Help oversee daily store operations, business performance, and product management alongside a Store Manager or District Manager.
  • Support the store as a management team member and lead consistently with GNC values and policies.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
  • Support visual and operational elements of the shopping experience, current sales initiatives, and customer relationships, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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