Store Manager in Training

GNC Holdings•Charlotte, NC

11d

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is a fast track to management, with performance assessed after 90 days to determine eligibility for promotion to Store Manager. Selection for the SMIT position does not guarantee promotion; eligibility also depends on factors such as performance, openings, and willingness to accept a promotion at any location in the designated market. The SMIT helps deliver GNC’s “Live Well” message by offering customers expert product knowledge and tailored health and wellness solutions. The role supports the total shopping experience, store operations, business performance, product management, sales initiatives, and customer relationships. SMITs are expected to work five days and 40 hours per week, with schedules varying by store location and including required evenings, weekends, and holidays when the store is open. The work involves standing or walking for up to eight hours per day; frequent reaching, bending, twisting, and repetitive hand motions; lifting up to 20 pounds frequently and up to 40 pounds occasionally; pushing or pulling up to 20 pounds; climbing ladders; working in temperatures ranging from 50 to 85 degrees, particularly in stock rooms; and using a computer for up to 60% of the day.

Requirements

Able to work five days and 40 hours per week.
Able to stand or walk for up to eight hours a day.
Able to frequently reach, bend, twist, and perform repetitive hand-to-finger motions; able to reach with hands and arms.
Able to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; able to push or pull up to 20 pounds.
Able to climb ladders, reach, and bend.
Able to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
Able to use a computer for up to 60% of the workday.
Meet location-specific schedule requirements: mall and strip center SMITs must work at least two weeknights until closing, one weekend night, and one other night; strip center SMITs must also work a full Saturday shift; mall SMITs must work peak business days, including Saturday and Sunday.
Work a minimum of one full Sunday per month.
Downtown SMITs must work during the 11 a.m. to 2 p.m. weekday lunch period and, if the store is open in the evening, one night per week until closing; downtown SMITs are not required to work Saturdays.
Work all major U.S. holidays on which the store is open.

Responsibilities

Participate actively in training initiatives, projects, and goals in preparation for promotion.
Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
Support the store as a management team member and lead in accordance with GNC values and policies.
Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message to customers.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing work-performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work the schedules required for the store location, including applicable evenings, weekends, and major U.S. holidays when the store is open.