Store Manager in Training

Hy-Miler (CrossAmerica Partners) • Huron, OH

12d • Onsite

About The Position

The Store Manager in Training (MIT) receives comprehensive training to develop the skills and knowledge needed to manage and oversee convenience store operations. Working closely with the Store Manager, the MIT gains hands-on experience in store operations, staff supervision, inventory, and customer service, with the goal of eventually becoming a Store Manager. The position offers growth and career advancement opportunities in retail management. Travel to nearby store locations may be required.

Requirements

• High school diploma or equivalent.
• Previous supervisory or leadership experience.
• Valid state driver's license.
• Interest in pursuing a retail management career and willingness to develop skills in a fast-paced environment.
• Ability to lead, motivate, and manage a diverse team; strong interpersonal and communication skills.
• Ability to identify operational challenges and propose solutions.
• Strong attention to detail and ability to manage multiple tasks.
• Customer-first mindset and ability to anticipate needs, address concerns, and support customer satisfaction.
• Basic understanding of safety and sanitation procedures, including local health codes and regulations.
• Strong time-management and multitasking skills, including the ability to prioritize tasks efficiently.
• Ability to stand for extended periods, up to 8 hours during shifts.
• Ability to lift boxes and products up to 50 lbs.; frequently lift 10–25 lbs. and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments such as freezers and refrigerators and in varying kitchen temperatures, including hot cooking surfaces and cold storage areas.
• Ability to handle emergency situations and work alone.

Nice To Haves

• Post-secondary education in business.
• Prior experience in retail operations or customer service.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with basic office software such as Excel and Word.

Responsibilities

• Participate in a structured training program covering leadership, customer service, inventory management, and operational procedures.
• Assist with supervising and guiding staff on store operations, preparation, cleanliness, and efficiency.
• Learn day-to-day store operations, including workflows, staff scheduling, product ordering, and product quality control.
• Ensure compliance with local and state health codes and food safety regulations, and train staff on sanitation and safety procedures.
• Assist with inventory management, product ordering, receiving deliveries, stock rotation, inventory counts, and reporting discrepancies.
• Participate in customer service training and help create a welcoming environment for customers.
• Learn to schedule and supervise staff, maintain appropriate staffing levels, and assist with labor cost management while maintaining service standards.
• Help train new employees in safety procedures and store protocols.
• Assist in addressing employee issues, conflicts, and customer complaints professionally and effectively.
• Learn to manage daily sales, inventory usage, and waste reports, and assist with maintaining safety compliance records.
• Assist in monitoring costs, waste, and order volumes to support profitability and customer satisfaction.
• Learn employee scheduling and time tracking, and help ensure employees follow company policies and labor laws.
• Participate in ongoing safety training and emergency procedures, including safe equipment operation and hazardous-material handling.
• Identify operational improvement opportunities and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and store operations.
• Help improve operational efficiency, reduce waste, and maximize store profitability.

Benefits

• Health insurance
• Vacation
• Holiday pay
• 401(k) with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED