Store Manager in Training

GNC Holdings • Kahului, HI

4d

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role emphasizes GNC’s “Live Well” philosophy and helping customers find tailored health and wellness products and solutions.

The SMIT supports store operations and the total shopping experience, provides product knowledge and customer guidance, and helps the team deliver service that encourages sales and repeat business. The role is a fast track to management, but selection does not guarantee promotion. Performance is assessed after 90 days to determine eligibility for promotion to Store Manager; the assessment may consider performance, available openings, and willingness to accept a promotion at any location in the designated market.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, and twist below the waist and above the shoulders.
• Ability to frequently perform repetitive hand-to-finger motions and reach with hands and arms.
• Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; ability to push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
• Ability to use a computer for up to 60% of the workday.
• For mall and strip-center stores, work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift, while mall SMITs are expected to work peak business days including Saturday and Sunday.
• Work at least one full Sunday per month.
• For downtown stores, work during the Monday–Friday lunch period from 11 a.m. to 2 p.m.; if the store is open in the evening, work one night per week until closing. Downtown SMITs are not required to work Saturdays.
• Work all major U.S. holidays when the store is open.

Responsibilities

• Participate in training initiatives, projects, and goals in preparation for promotion.
• Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
• Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
• Support the team by ensuring it has the tools needed to succeed, and lead in accordance with GNC values and policies.
• Represent the GNC brand by sharing expert product knowledge and promoting the “Live Well” message to customers.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including giving ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work five days and 40 hours per week, following the schedule requirements applicable to the store type.
• Work required evenings, weekends, and major U.S. holidays when the store is open, according to the applicable store-type schedule.

Benefits

• Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards. This incentive information is described for Distribution Center team members, not specifically for the SMIT role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed