Store Manager in Training

Circle K•Madison, IN

About The Position

The Store Manager in Training leads and manages store employees and site operations to meet company standards for customer service, site image, safety, merchandising, and financial performance. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining positive relationships with customers, suppliers, and the surrounding community; and ensuring timely communication and completion of store reports and operational tasks. The position also involves analyzing sales and expenses, managing budgets and merchandise margins, safeguarding money, and taking appropriate steps to maximize sales and net profits. Work is performed mostly indoors, with occasional outdoor duties such as cleaning parking lots, gas pumps, and removing garbage. The role may involve occasional cold temperatures in walk-in coolers or freezers and occasional noise, and requires working with minimal direction.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the necessary skills, for tasks including report analysis, inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and to function as an effective manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within company guidelines to support customer service and site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Develop methods to ensure employees receive appropriate communication in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.