Store Manager in Training

GNC Holdings•Newport News, VA

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The position focuses on customer service, health and wellness product guidance, sales, store operations, and leadership consistent with GNC values and policies. The SMIT supports the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards. The role includes training toward promotion and active participation in initiatives, projects, and goals. Promotion is not guaranteed. After 90 days, performance is assessed to determine eligibility for promotion to Store Manager, considering factors including performance, openings, and willingness to accept a promotion at any location in the designated market.

Requirements

  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, and twist below the waist and above the shoulders.
  • Ability to frequently perform repetitive hand-to-finger motions and reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Work five days and 40 hours per week.
  • Meet the applicable schedule requirements for mall, strip center, or downtown stores, including required evenings, weekends, Sundays, lunch-hour coverage, and major U.S. holidays when the store is open.
  • Willingness to accept a potential Store Manager promotion at any location in the designated market is considered in the promotion assessment.

Responsibilities

  • Learn to manage and operate a retail store, drive business results, and develop and lead a team.
  • Lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Work with a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
  • Participate in training initiatives, projects, and goals in preparation for possible promotion.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, customer relationships, and MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates reach their sales potential.
  • Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work required schedules based on store type, including applicable evening, weekend, Sunday, lunch-hour, and open-holiday shifts.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards; this opportunity is described for Distribution Center team members, not specifically for this store role.
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