Store Manager in Training

Joe's Kwik Mart (CrossAmerica Partners) • Hopkins, MN

11d • Onsite

About The Position

The Store Manager in Training (MIT) receives comprehensive training to develop the skills and knowledge needed to manage and oversee convenience store operations. The role works closely with the Store Manager and provides hands-on experience in store operations, staff supervision, inventory, and customer service, with the goal of eventually becoming a Store Manager.

The position includes training in leadership, customer service, inventory management, operational procedures, staff scheduling, product ordering, product quality control, safety, sanitation, reporting, and cost management. The MIT assists with day-to-day store operations, staff training and supervision, customer concerns, compliance, and initiatives to improve efficiency and profitability.

CrossAmerica Partners is a wholesale distributor of motor fuels, convenience-store operator, and owner and lessor of real estate used in retail fuel distribution. The company operates across 34 states. The position is offered by Wildcat LLC, an employment service organization that staffs CrossAmerica Partners retail operations.

Requirements

• Previous supervisory or leadership experience is required; the posting also states that previous management is a must.
• High school diploma or equivalent (GED) required.
• Valid state driver's license required.
• Ability to lead, motivate, and manage a diverse team.
• Strong interpersonal and communication skills with staff, customers, and management.
• Ability to identify operational challenges and propose solutions.
• Strong attention to detail and ability to handle multiple tasks.
• Customer-first mindset and ability to anticipate needs, address concerns, and ensure customer satisfaction.
• Basic understanding of safety and sanitation procedures, local health codes, and regulations.
• Strong time-management and multitasking skills, with the ability to prioritize tasks efficiently.
• Interest in a retail-management career and willingness to grow and develop in a fast-paced environment.
• Ability to stand for extended periods, up to 8 hours during shifts.
• Ability to lift boxes and products up to 50 pounds, frequently 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
• Ability to walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Comfort with repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, and around varying kitchen temperatures.
• Ability to perform seasonal snow removal as needed, handle emergency situations, and work alone.

Nice To Haves

• Post-secondary education in business.
• Prior experience in retail operations or customer service is preferred.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with basic office software such as Excel and Word.

Responsibilities

• Participate in a structured training program covering leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff on store operations, preparation, cleanliness, and efficiency.
• Learn day-to-day operations, including workflows, staff scheduling, product ordering, and product quality control.
• Help ensure compliance with local and state health codes and food-safety regulations, and train staff in sanitation and safety procedures.
• Assist with inventory management, product orders, deliveries, stock rotation, inventory counts, and reporting discrepancies.
• Participate in customer-service training and help create a welcoming customer environment.
• Learn to schedule and supervise staff, maintain adequate staffing, and help manage labor costs while maintaining service standards.
• Help train new employees on safety procedures and store protocols.
• Assist with employee issues, conflicts, and customer complaints professionally and effectively.
• Learn to manage daily sales, inventory-usage, and waste reports; assist with safety-compliance records.
• Assist with monitoring costs, waste, and order volumes to support profitability and customer satisfaction.
• Learn employee scheduling and timekeeping basics and help ensure compliance with company policies and labor laws.
• Participate in ongoing safety training and emergency procedures, including safe equipment operation and handling hazardous materials.
• Identify operational improvements and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and operations.
• Help improve efficiency, reduce waste, and maximize store profitability.

Benefits

• Weekly pay.
• Full benefits are advertised as including vacation, medical, vision, dental, and 401(k) match.
• Full-time team-member benefits include health insurance, vacation, holiday pay, and a 401(k) with employer match, among other benefits.
• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED